Shipping & Return Policies
Shipping Policies
Countries we currently ship to:
International shipping rates
For our international buyers, we offer international shipping. Rate varies depending on the destination. You can check the rate at the checkout.
Time required for the shipment
The processing time for shipment is typically within 48 hours. Should there be any delays, we will inform you via email.
International delivery time
Delivery time varies depending on the destination. We use our local shipping company with express mail service option. Once the order is confirmed and shipped, you will receive the tracking number from our team, and you can track where the parcel is and estimated delivery time.
International duties and/or taxes
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order.
Tracking number
After the order confirmation, you will receive the shipping details via email. The details will include tracking number, which will allow you to track where the parcel is and the estimated delivery time. Please allow up to 48 hours for the tracking information to update.
Late delivery
We will do our best to deliver the product as quickly as possible. In the event of delay shipment from the courier and/or customs clearance, we regret to inform you that we cannot offer any refunds.
Return & Exchange Policies
Product Inspection:
Please inspect the products immediately upon receipt. If there are any issues with the product, please notify the store within 3 days of receiving it. After this period, the store reserves the right to refuse any exchanges or returns under all circumstances.
Returns or Exchanges:
The store does not accept returns under any circumstances. If the product is found to be defective or damaged due to manufacturing issues, the store is happy to exchange the item. The customer will be responsible for the shipping cost for returning the product, and the store will exchange the item for the same type and color as originally ordered.